Ordering And Shipping Instructions
Print this service order form and enclose it with your injectors.
1. Download the Service Order Form – Please fill out this form completely. Without all the information we cannot process your order. Send completed Service Order Form included with your injectors. (Click here to download Service Order Form)
2. Choose Payment Method – Pay one of three ways. We accept Visa, MasterCard, Money Order, or Paypal. No checks will be accepted.
a. Credit Cards – Prepay using our online Paypal checkout. (Click To Order Injector Service)
b. Money Order
c. Request Paypal invoice – We will email a request for payment after we receive and complete the injectors. Please include your Paypal email address.
For fastest service, please pay online with a credit card or send a money order. Requesting a paypal invoice may cause a delay in shipping your injectors. Some email filters can keep our payment request email from reaching you in a timely manner
d. If paying by Money Order, make it out to Injector Repair LLC. If you have any questions about the total, please call us.
e. Sales Tax – We only charge sales tax to return addresses in New York State. The sales tax rate is currently 8%.
HOW TO PREPARE, PACK, AND SHIP YOUR INJECTORS
Be sure to keep the o-rings, spacers, and pintle caps on the injectors so that we can ensure that you get the proper replacements.
Remove injectors from your vehicle’s fuel rail. Please do not send the fuel rail in with the injectors. An additional return shipping charge will apply to returning the fuel rail.
Clean the injectors the best that you can and dry thoroughly. If possible, use WD40 to clean the dirt, grease, grime, and eliminate the gasoline smell off the injector.
Package the injectors in plastic zip lock bags, and include enough cushioning to protect your injectors in transit.
Please note, if there is any fuel odor coming from the parcel it most likely will not be delivered.
Delivery confirmation – Please get delivery confirmation or a tracking number so you can know when we receive your injectors.
We return ship via USPS Priority Mail. Free 3 Day USPS Priority Shipping to the USA is included with any order of $80 or more. All other orders will be charged $5.75 for USPS 3 Day Priority Shipping. These shipping rates apply to all United States addresses, and apply to all parts orders and to all ultrasonic cleaning and flow testing service orders.
Expedited Express Shipping – For a $39.99 Fee, we will send your fuel injectors back to you with USPS Express, which will get your injectors back to you 1 to 2 days sooner than Priority Mail. This service applies to return addresses in the USA. When checking out in our Paypal shopping cart, the express shipping option is offered at the end of the checkout process.
International shipping is available thru the United States Postal Service 6 to 10 day International Flat Rate Priority mail for $23.95. When checking out in our Paypal shopping cart, the international shipping option is offered at the end of the checkout process. This price applies to orders of up to 10 fuel injectors or up to 20 fuel injector connectors ( which can fit in the USPS small flat rate box ). For larger orders, contact us by email or phone for international shipping rates.
Injector Repair LLC
557 Sacandaga Road
Glenville, NY 12302
Phone: (518) 956-0014
TURN AROUND TIME – With 4 Ultrasonic Cleaning Tanks and 2 ECCOM V8 Flow Testing Machines, we are able to keep the turn around time to 24 to 48 hours after we receive your injectors.
INJECTORS WE DO NOT SERVICE (YET):
HOURS OF OPERATION
Monday thru Friday 9 a.m. to 6 p.m. EST